Our services

Trade services built around the full cargo journey.

LIMU helps businesses and individuals source products, move shipments, prepare customs documents, and coordinate storage or dispatch with one practical trade team.

Start a shipment View services

Illustration of the cargo journey: ship, truck, and warehouse, with icons for each service step

Source
Supplier and product coordination
Move
Air, sea, and road logistics
Clear
Customs documents and duty support
Release
Warehousing, collection, and dispatch

What we handle

One service desk for sourcing, shipping, clearing, and release.

Each service is designed to connect with the next step, so clients do not have to manage separate moving parts without context.

Two LIMU team members in a warehouse stocked with boxed goods

Service 01

Product Sourcing & Procurement

We help clients identify the right products, compare supplier options, coordinate pricing, and prepare orders for purchase with clearer commercial decisions.

We find reliable suppliers, manufacturers, or distributors that offer competitive prices and quality standards, and assess them on cost, quality, reliability, international trade regulations, and logistics to find the best source for each product.

Supplier discovery and product matching
Quotation support and invoice coordination
Order readiness before shipment

LIMU logistics officer with a clipboard at a container port

Service 02

Import & Export Logistics

We coordinate movement across international routes, helping goods travel from supplier origin to destination through practical freight planning.

Logistics management covers the full flow of your goods — sourcing, warehousing, shipping, and customs clearance — so operations run smoothly, delays are minimised, and costs, time, and resources are used well, whether goods are moving domestically or internationally.

Air, sea, and road logistics coordination
Shipment consolidation and forwarding support
Export handling for outbound cargo

LIMU customs team with customs clearance documents

Service 03

Customs Clearing

Our team supports duty assessment, documentation, and clearance preparation so clients can move through border processes with fewer avoidable delays.

We make sure your goods comply with import and export regulations: submitting the required paperwork, paying duties and taxes, and meeting legal requirements so cargo moves smoothly across borders.

Documentation review and preparation
Duty and tax guidance
Entry point clearance support

LIMU warehouse operator driving a forklift between stocked shelves

Service 04

Warehousing & Dispatch

We help manage cargo receiving, storage, handling, and final dispatch planning for goods moving into Malawi or onward to clients.

Cargo receiving and inventory coordination
Storage and release preparation
Collection or dispatch planning

Service 05

Trade Consultancy

We offer expert advice and specialised services in international trade, helping clients navigate global trade complexities and capitalise on new opportunities.

Market research and entry strategies
Regulatory compliance
Supply chain optimisation
Trade finance

How it works

A clearer route through complex trade.

The process stays transparent from request to final release, with the right team handling each checkpoint.

Step 1
Brief
You share product, cargo, route, budget, and timing requirements.
Step 2
Source
We compare options, align documentation, and prepare procurement or shipment details.
Step 3
Move
Cargo is coordinated through the right forwarding, transport, and consolidation channels.
Step 4
Clear
Customs documents, duty assessments, and clearance steps are handled with updates.
Step 5
Deliver
Goods are released for collection, storage, or onward dispatch based on the plan.

Customer service charter

Service turnaround times.

We are committed to our service times to give you the best experience — timely communication, transparency, and accountability at every step.

Service turnaround times.
Service	Service time	What you can expect
Sourcing products	Within 5 days	Inquiry handled within 24 hours Onboarding session within 24 hours
Supplier vetting	Within 2 days	First order form within 48 hours Feedback on suppliers provided by the client within 2 days
Purchasing	Within 5 days	Invoice sent within 24 hours Supplier payment completed within 5 days
General query	Within 20 minutes	Feedback given within working hours (7:30 AM – 5:00 PM)
Shipment onboarding — container handled by LIMU	When cargo arrives at the China warehouse	Packing list Freight invoice Customs invoice General onboarding communications Consignment anomalies communication
Shipment onboarding — container handled by partners	When cargo is loaded and has departed	General onboarding communications

Sourcing products
Service time
Within 5 days
What you can expect
- Inquiry handled within 24 hours
- Onboarding session within 24 hours
Supplier vetting
Service time
Within 2 days
What you can expect
- First order form within 48 hours
- Feedback on suppliers provided by the client within 2 days
Purchasing
Service time
Within 5 days
What you can expect
- Invoice sent within 24 hours
- Supplier payment completed within 5 days
General query
Service time
Within 20 minutes
What you can expect
- Feedback given within working hours (7:30 AM – 5:00 PM)
Shipment onboarding — container handled by LIMU
Service time
When cargo arrives at the China warehouse
What you can expect
- Packing list
- Freight invoice
- Customs invoice
- General onboarding communications
- Consignment anomalies communication
Shipment onboarding — container handled by partners
Service time
When cargo is loaded and has departed
What you can expect
- General onboarding communications

Service fit

Built for different trade needs, not just one type of shipment.

Whether you are importing retail stock, buying as an individual, or preparing cargo for export, LIMU can shape the service mix around the real job to be done.

Discuss your shipment

For businesses importing stock
A structured path for repeat product sourcing, consolidated shipments, customs clearance, and warehouse coordination.
For individuals buying abroad
Guidance from purchase readiness to shipment updates, clearance, and final cargo collection.
For exporters and trade partners
Support for outbound logistics, documentation checks, and cross-border movement through reliable partner channels.

Ready to move goods with fewer delays?

Talk to LIMU about sourcing, import logistics, export handling, warehousing, and customs clearing for your next shipment.

Start a shipment conversation Call +265 887 369 105

Service

Service time

What you can expect

Sourcing products

Within 5 days

Inquiry handled within 24 hours
Onboarding session within 24 hours

Supplier vetting

Within 2 days

First order form within 48 hours
Feedback on suppliers provided by the client within 2 days

Purchasing

Within 5 days

Invoice sent within 24 hours
Supplier payment completed within 5 days

General query

Within 20 minutes

Feedback given within working hours (7:30 AM – 5:00 PM)

Shipment onboarding — container handled by LIMU

When cargo arrives at the China warehouse

Packing list
Freight invoice
Customs invoice
General onboarding communications
Consignment anomalies communication

Shipment onboarding — container handled by partners

When cargo is loaded and has departed

General onboarding communications

Trade services built around the full cargo journey.